Privacy Policy

Effective Date: [01-07-2025]

At H2Glows (https://h2glows.com), your privacy and the security of your personal information are extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, purchase our products (like the H2Glow Hydrogen Water Bottle), or engage with our services.

1. Information We Collect

We may collect the following types of personal information when you visit our site or make a purchase:

  • Personal Identifiers: Name, email address, shipping and billing address, phone number
  • Payment Information: Credit/debit card details (processed securely via third-party payment gateways; we do not store payment details)
  • Device Information: IP address, browser type, time zone, cookie data
  • Purchase History: Products you viewed, purchased, or added to your cart
  • Marketing Preferences: Opt-ins for emails, promotions, or updates

2. How We Use Your Information

We use your personal information to:

  • Process and ship your orders
  • Communicate with you regarding your order, shipping updates, or customer support
  • Improve your shopping experience on our website
  • Send marketing emails (only with your consent)
  • Detect and prevent fraud or misuse of our services
  • Comply with legal and regulatory obligations

3. Sharing Your Information

We value your privacy and do not sell your personal information. We may share data only with trusted third parties that help us operate our business, such as:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping partners
  • Email marketing platforms
  • Analytics tools (e.g., Google Analytics)
    These partners are contractually bound to protect your information and use it only for agreed purposes.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Understand how you use our site
  • Improve website performance
    You can manage cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal information
  • Request deletion of your data
  • Opt out of marketing emails at any time
  • File a complaint with a regulatory authority

To exercise these rights, please email us at support@h2glows.com.

6. Data Security

We take appropriate technical and organizational measures to secure your data. This includes SSL encryption, secure payment gateways, and limited access to sensitive information.

7. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date. We encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

📧 Email: support@h2glows.com
🌐 Website: https://h2glows.com